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Welcome Screen

To create the Welcome Screen, go to Facebook Messenger Settings in your LiveChat account. After that, click on Settings next to the desired page and then click on the Welcome screen tab.

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Greeting text

Here, you can add the greeting text that will be visible in the Welcome Screen. You can use variables to make it more personalized.

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More options

You can set the Ice Breakers here or choose to have the Get Started button instead.

Ice Breakers

You can add up to 4 Ice Breakers. Tapping or clicking on each of those questions will lead your customers to chat.

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Get Started button

Instead of using Ice Breakers, you can choose the Get Started button, which will open a chat for your customers.

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