First Steps

Onboarding flow

Watch the video tutorial or follow our step-by-step guide below to learn how to integrate Facebook Messenger with LiveChat.

Starting the integration

Go to the Facebook Messenger page in the Apps section in LiveChat, then click on the Install button in the top right corner.

After installation, the button Install button will change to Settings. Click on it.

Then click on Connect to Facebook and log in with your Facebook credentials.

Meta Wizard pop-up and authorization

Choose to Continue as your Facebook account and then select what Pages you want to integrate with LiveChat and click Next.

Now, turn on all the permissions you will grant LiveChat and click on Done. To finish, click on Ok.

In the final step, you can select the group that will receive chats from a specific page (this is optional). To complete the process, click on Connect Page.