Chat on your website
Add a Telegram button to your website’s chat widget as a popup campaign to attract more customers to your Telegram channel.
Start by going to the Engage tab, then the Campaigns subtab, and click the New campaign.
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Choose the template that best suits you—for example, Engage customers. This message will appear to visitors before they click the LiveChat icon.
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Define the buttons: the first starts the chat directly on the website. Choose the style, action (we recommend "Send message"), and button text.
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Add a second button called "Telegram," choose an icon, and select Open URL. In the Website URL section, add the line below with your Telegram bot name after the last slash.
https://t.me/[your_bot_name]
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Set when you'd like the message to appear, such as 1 second after visitors land on your site. Once ready, turn it on, and visitors can contact you via web chat or Telegram.
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That’s the end of the basics of the Telegram integration with LiveChat.