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Bot personalization

To personalize your bot, go to the Telegram for Business Settings in your LiveChat account. After that, click on Edit next to the desired bot.

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Bot info

Assigned group

You can change the LiveChat group to which the bot is assigned.

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About

The about field contains information visible in the bot’s profile page in Telegram.

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Description

This is a text that will be visible in the beginng of the covnersation. It’s not a regular message.

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Predefined messages

This is a welcome message send when the conversations starts.

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Bot commands

You can use commands starting with slash symbol that your customers can use to get specific information. You can create, edit and delete your commands.

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To add new command click on the + Add new button.

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If you want to know how to increase the number of your conversations, go to Telegram for Business PRO.

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