Understanding Telegram for Business features
The Telegram for Business channel is focused on connecting Telegram users with your brands and businesses. We are constantly improving this channel by adding more features every month.
In the current version of Telegram for Business, you can:
test the channel entirely for free with 50 first chats you’re getting after installation
add an unlimited number of Telegram accounts
assign each Telegram account to a separate Livechat group for a smart distribution among agents
use the channel by an unlimited number of agents
after upgrading to PRO version for just $10/month you can have an unlimited number of chats
use quick replies, rich messages, send photos, documents, emojis, etc
see extended information about your customer in the Chat details section
integrate Telegram for Business channel with Chatbot
integrate Telegram for Business channel with EasyBot
Coming soon still in April '24:
possibility to edit the Telegram bot inside LiveChat instead of just inside the Telegram
possibility to add menu items to a Telegram conversations
possibility to automate commands inside Telegram
Coming still in H1 '24:
customer location details
message broadcasting in group chats