Sending Template Messages via the API

First, you need to authorize using a LiveChat token. The most straightforward path is to use PAT (Personal Access Tokens).

1. Go to Developer Console

2. Click Tools > Personal Access Tokens > Create new token

3. Select chats--access:rw scope and click Create token

4. Store Base64 Encoded Token for authorization.

Now, you can make authorized calls to the API.

Base API URL: https://lwb-api.livechat-integrations.com

Send template message

Once you create the PAT token in the console, please store the Base64 encoded version and add it to the Authorization header like this:

Required headers:

Authorization: Basic {token}

Content-Type: application/json

API Call:

POST /whatsapp-numbers/{id}/template-messages

Note: To receive the number id, you need to email contact@livechat-integrations.com. This will be available in the API at a later date.

Body:

Fetch template messages

Required headers:

Authorization: Basic {token}

API Call:

GET /whatsapp-numbers/{id}/template-messages

Note: To receive the number id, you need to email contact@livechat-integrations.com. This will be available in the API at a later date.