Conversation Billing
Do you want to have the ability to message your customers beyond the plan limits?
Did your message limit just exceel the limit?
I’d love to present you a conversation billing. It’s a new payment method designed for Customers who generate more outbound traffic. You can top up your wallet and spend it on business-initiated conversations. The only thing you need to specify is the type of message(marketing, utility, authentication, or service) and the destination country.
You can calculate the rate using this link at the bottom of the website.
Mechanism and features
Now, customers can top up their conversation budgets directly in LiveChat They can choose if they'd like to add a one time payment for a major marketing campaign or decide to add a monthly recurring payment for their usual monthly traffic.
In a Conversations billing section in WhatsApp Business integration in LiveChat they now have all financial data at their fingertips:
reports and chart about costs per numbers and per conversations type
possibility to filter the data by time
information about payments made
But wait! there's more!
We are also introducing a much more flexible conversation-based pricing which is more affordable in many cases especially if you're expecting to have the majority of user-initiated (Service) conversations:
let's have Italy
for example in the conversation packages they needed to pay $110 for 1k conversations and with the new pricing it's just $67in North America it's $15
$110
to get as low as in Turkey where it's $5.6
$110
This new pricing&biling model replaces entirely conversations packages and Direct Payment hub and creates a new unified approach
Please note that conversations-based pricing is available exclusively on Meta Direct connection in LiveChat. If clients'd like to migrate from the 360dialog provider to a Meta Direct connection, they need to follow these steps.