Conversations Billing
Conversations Billing allows you to top up your wallet and spend it on more conversations. You’ll need to specify your message category and the destination country, then calculate your planned messages based on the rates.
Conversation-based pricing is only available with the Meta Direct connection in LiveChat.
Rates
Pricing below is effective from 14th July '25. Previous pricing is available here.
Country | Business initiated | User initiated | |||
Marketing | Utility | Authentication | Authentication Int | Service | |
Argentina | $0.0828 | $0.0416 | $0.0416 | $0.000 | $0.0400 |
Brazil | $0.0828 | $0.0104 | $0.0104 | $0.000 | $0.0380 |
Chile | $0.1188 | $0.0286 | $0.0286 | $0.000 | $0.0570 |
Colombia | $0.0168 | $0.0050 | $0.0050 | $0.000 | $0.0080 |
Egypt | $0.1428 | $0.0078 | $0.0078 | $0.094 | $0.0810 |
France | $0.1908 | $0.0429 | $0.0429 | $0.000 | $0.1070 |
Germany | $0.1812 | $0.0793 | $0.0793 | $0.000 | $0.1020 |
India | $0.0144 | $0.0040 | $0.0040 | $0.040 | $0.0050 |
Indonesia | $0.0552 | $0.0364 | $0.0364 | $0.196 | $0.0240 |
Israel | $0.0468 | $0.0078 | $0.0078 | $0.000 | $0.0230 |
Italy | $0.0924 | $0.0429 | $0.0429 | $0.000 | $0.0480 |
Malaysia | $0.1140 | $0.0208 | $0.0208 | $0.060 | $0.0280 |
Mexico | $0.0576 | $0.0117 | $0.0117 | $0.000 | $0.0130 |
Netherlands | $0.2124 | $0.0728 | $0.0728 | $0.000 | $0.1110 |
Nigeria | $0.0684 | $0.0091 | $0.0091 | $0.108 | $0.0390 |
Pakistan | $0.0636 | $0.0078 | $0.0078 | $0.108 | $0.0180 |
Peru | $0.0936 | $0.0286 | $0.0286 | $0.000 | $0.0220 |
Russia | $0.1068 | $0.0572 | $0.0572 | $0.000 | $0.0500 |
Saudi Arabia | $0.0612 | $0.0169 | $0.0169 | $0.086 | $0.0240 |
South Africa | $0.0504 | $0.0128 | $0.0104 | $0.029 | $0.0210 |
Spain | $0.0816 | $0.0286 | $0.0286 | $0.000 | $0.0460 |
Turkey | $0.0144 | $0.0078 | $0.0078 | $0.000 | $0.0040 |
United Arab Emirates | $0.0516 | $0.0221 | $0.0221 | $0.074 | $0.0240 |
United Kingdom | $0.0708 | $0.0312 | $0.0312 | $0.000 | $0.0490 |
North America | $0.0336 | $0.0052 | $0.0052 | $0.000 | $0.0110 |
Rest Africa | $0.0300 | $0.0052 | $0.0052 | $0.000 | $0.0450 |
Rest APAC | $0.0972 | $0.0169 | $0.0169 | $0.000 | $0.0280 |
Rest CEE | $0.1140 | $0.0312 | $0.0312 | $0.000 | $0.0310 |
Rest LATAM | $0.0984 | $0.0169 | $0.0169 | $0.000 | $0.0530 |
Rest Middle East | $0.0456 | $0.0130 | $0.0130 | $0.000 | $0.0270 |
Rest West EU | $0.0792 | $0.0247 | $0.0247 | $0.000 | $0.0500 |
Other | $0.0804 | $0.0117 | $0.0117 | $0.000 | $0.0180 |
Setting up
To start with Conversation Billing, go to WhatsApp Business in the LiveChat and click on the Conversations billing subtab. Then, you need to click on Add funds.
In this window, you can choose how much to add to your wallet and decide if you'd like it to be a one-time or monthly recurring payment.
