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Pricing

WhatsApp Business plans

Helping your customers is always a priority. That’s why we created 3 distinct WhatsApp Business plans in LiveChat to ensure you can serve your customers well while keeping your budgets in check.

Starter

Standard

Full

$29/monthly
per number

$39/monthly
per number

$79/monthly
per number

For smaller businesses and those who want to discover the power of WhatsApp Business

For those who are actively using WhatsApp Business

For companies that want to use the full power of WhatsApp Business

100 service conversations
included

300 service conversations
included

1000 service conversations
included

0 outbound conversations
included

0 outbound conversations
included

100 outbound conversations
included

Can add more conversations

Can add more conversations

Can add more conversations

Full integration with EasyBot

Can send outbound messages

Can send outbound messages

Community Support

Schedule messages

Schedule messages

Welcome messages

Welcome messages

Full integration with EasyBot

Blocking number

Premium Support

Hiding numbers from agents

Full integration with EasyBot

Use Messages API

Premium Support

You can upgrade to a higher plan at any time.

How conversation-based pricing works

Please note that conversations-based pricing is available exclusively on Meta Direct connection in LiveChat. If you’d like to migrate from the 360dialog provider to a Meta Direct connection, please follow these steps.

WhatsApp Business conversation rates

Rates vary based on conversation category and country/region rate. You can see the rate card below that corresponds to see our rates by country/region for each conversation category.

Marketing

Utility

Authentication

Service

Argentina

$0.0924

$0.0612

$0.0552

$0.0560

Brazil

$0.0936

$0.0528

$0.0468

$0.0532

Chile

$0.1332

$0.0876

$0.0792

$0.0798

Colombia

$0.0192

$0.0132

$0.0120

$0.0112

Egypt

$0.1608

$0.1032

$0.0924

$0.1134

France

$0.2148

$0.1152

$0.1032

$0.1498

Germany

$0.2052

$0.1284

$0.1152

$0.1428

India

$0.0144

$0.0060

$0.0060

$0.0070

Indonesia

$0.0612

$0.0300

$0.0456

$0.0336

Israel

$0.0528

$0.0288

$0.0252

$0.0322

Italy

$0.1032

$0.0636

$0.0564

$0.0672

Malaysia

$0.1296

$0.0300

$0.0276

$0.0392

Mexico

$0.0660

$0.0396

$0.0360

$0.0182

Netherlands

$0.2400

$0.1200

$0.1080

$0.1554

Nigeria

$0.0780

$0.0480

$0.0432

$0.0546

Pakistan

$0.0708

$0.0384

$0.0348

$0.0252

Peru

$0.1056

$0.0624

$0.0564

$0.0308

Russia

$0.1200

$0.0720

$0.0648

$0.0700

Saudi Arabia

$0.0612

$0.0384

$0.0336

$0.0336

South Africa

$0.0564

$0.0300

$0.0276

$0.0294

Spain

$0.0924

$0.0576

$0.0516

$0.0644

Turkey

$0.0168

$0.0144

$0.0120

$0.0056

United Arab Emirates

$0.0516

$0.0300

$0.0264

$0.0336

United Kingdom

$0.1056

$0.0600

$0.0540

$0.0686

North America

$0.0372

$0.0228

$0.0204

$0.0154

Rest Africa

$0.0336

$0.0240

$0.0216

$0.0630

Rest APAC

$0.1104

$0.0708

$0.0636

$0.0392

Rest CEE

$0.1296

$0.0924

$0.0840

$0.0434

Rest LATAM

$0.1116

$0.0744

$0.0672

$0.0742

Rest Middle East

$0.0516

$0.0300

$0.0264

$0.0378

Rest West EU

$0.0888

$0.0636

$0.0564

$0.0700

Other

$0.0912

$0.0504

$0.0456

$0.0252

When customers send a message from an Ad that clicks to WhatsApp or Facebook Page call-to-action button, that conversation is free for 72 hours.

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