WhatsApp Business

Getting Started

• WhatsApp Business platform requirements
• Meta onboarding flow
• Migration from 360d BSP to direct Meta hub

Managing WhatsApp Business profile

• Editing WhatsApp Business profile
• Editing Display Name
• Verifying your Meta Business Account
• Obtaining Official Business Account (OBA) badge

Understanding conversations

• What is a WhatsApp conversation
• Template Messages for WhatsApp
• Template messages categories explained
• Quality rating & messaging limitations
• Media limits

How to increase traffic on your WhatsApp Channel

• Adding WhatsApp button on Instagram
• Adding WhatsApp button on Facebook
• Adding WhatsApp to your chat widget on the website as a popup campaign
• Click to WhatsApp link
• Using QR code
• Sending WhatsApp Marketing campaigns
• Setting Facebook Ads to WhatsApp
• Enabling WhatsApp Business Search
• Adding WhatsApp to your chat widget on the website as a link
• WhatsApp Flows

WhatsApp features explained

• Customer's info on Chat Details page
• Sending Template messages to individual customers
• Sending campaigns
• Scheduling template messages
• Integrating with EasyBot
• Sending Template Messages via the API
• Receiving Status webhooks
• Welcome messages
• New WhatsApp Dashboard

Pricing

• Conversation Billing